Refund and Cancellation Policy

This policy applies to the BetterWOD Pro subscription (€5 / month, €50 / year, 7-day free trial). Where you bought Pro decides who processes the refund.

Eligibility

Free trial: cancel any time before the trial ends and you are not charged at all.
Web purchases (Fungies, merchant of record): as an EU consumer you may withdraw within 14 days of the first purchase for a full refund, unless you agreed at checkout to immediate performance and the service has been fully performed. After that, renewals are refundable within 14 days of the charge if you have not used Pro features during the new period; otherwise at our discretion.
Duplicate or mistaken charges and technical faults that stop Pro from working and that we cannot fix within a reasonable time are always refunded in full.
App Store / Google Play purchases: refunds are decided by Apple or Google under their policies. Request them at reportaproblem.apple.com or in Google Play → Order history; we cannot issue store refunds ourselves.

Timeframe

Approved refunds through Fungies are issued within 5 business days and arrive on the original payment method, usually within 5–10 business days depending on your bank.

Method

Refunds go back to the payment method used for the purchase. No cash or alternative methods.

Exclusions

Partial periods after a cancellation: Pro stays active until the end of the paid period; no pro-rata refund.
Renewals you forgot to cancel more than 14 days ago.
Accounts closed for breach of the Terms.

How to cancel

Web: open the customer portal from the App’s account screen (Fungies) and cancel; or e-mail .
iOS: Settings → your name → Subscriptions.
Android: Google Play → Payments & subscriptions.

Cancelling stops the next charge; it does not delete your account or data.

Contact

Refund questions: . Include the e-mail address of your account and, for web purchases, the invoice number from Fungies. Operator: , ID No. , .