Delete your account
You can delete your BetterWOD Timer account and the data attached to it at any time. There are two ways.
Before you start: cancel your subscription
Deleting the account does not cancel a Pro subscription bought through the App Store, Google Play or Fungies — stores and payment providers keep billing until you cancel there. Cancel first: iOS Settings → Subscriptions, Google Play → Payments & subscriptions, or the Fungies customer portal (link in the App’s account screen). See the refund policy.
Option 1: in the App
- Open BetterWOD Timer and sign in.
- Go to Settings → Account → Delete account.
- Confirm. Your account and synced data are removed immediately from the live service.
Option 2: by e-mail, without reinstalling the App
If you no longer have the App installed, send an e-mail from the address you used to sign in to with the subject “Delete my account”. Include:
- the e-mail address of the account (the sender address must match),
- the sign-in method you used (e-mail link, Google or Apple).
We confirm by replying to that address and delete the account within 7 days of the confirmation.
What is deleted
Your account record, e-mail address, sign-in identifiers, synced workouts, results and notes, and the Coach waitlist entry if any. Workouts stored only on a device you still have stay on that device until you uninstall or clear the App.
What we retain and why
- Purchase and invoice records for subscriptions, for 10 years, because Czech accounting law requires it. They contain the transaction reference and amount, not your workout data.
- Backups are rotated within 90 days; deleted data disappears from them then.
- Aggregated analytics that cannot identify you.
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